Trust centre

What we process, why, and how long we keep it.

This page is maintained by Arena Fifty Five to answer common security and privacy questions about the platform. It describes controls we operate and practices we follow — it is not an independent certification or audit opinion, and it does not replace a signed data processing agreement.

Shared responsibility

Our hosting and platform provider secures the underlying infrastructure. We configure access control, retention and privacy behaviour. Event organisers using the platform remain responsible for their own notices, lawful basis and delegate communications.

Access control

Authentication is per user with role-based capabilities. Data access is enforced in the database by row-level policies, not only in the interface, and privileged actions are recorded to an append-only audit trail.

Contact

Privacy and security enquiries: privacy@arenafiftyfive.com. Suspected vulnerabilities: report to the same address with steps to reproduce; please do not test against live event data.

Record of processing activities

Each entry names the purpose, the categories of people and data involved, our lawful basis, who the data is shared with, whether it leaves the UK, and how long it is retained.

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Retention & deletion schedule

Retention runs from a trigger event, not from the date a record was created. Append-only audit ledgers are annotated rather than rewritten, so integrity evidence survives an erasure while the personal data inside it is redacted.

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Upcoming deletions

Where a rule is automated, a scheduler runs it on a fixed cycle and deletes records past their retention window. This is the live forecast: the next scheduled run per data type and how many records are currently past their cut-off. Rules marked for review are actioned by our privacy team instead of automatically.

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Past retention & deletion runs

Every executed sweep is recorded. Open a run to see what was removed per data type and the cut-off date applied, or download the evidence record — a JSON document carrying its own SHA-256 digest so it can be shown to be unaltered.

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Privacy notice centre

Layered notices by participant role and event.

Consent & preferences

Change tracking, email and profiling choices; download your consent evidence.

Data rights & complaints

Access, correction, erasure and DUAA 2025 complaints with tracked fulfilment.